At Dodwell Transcend Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dodwelltranscend.co.ke (the “Website”). By accessing or using our Website, you consent to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide when filling out forms or subscribing to newsletters.
- Usage Data: Information about your interactions with our Website, such as IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking tools to enhance user experience and analyze website performance.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our Website and services.
- To improve user experience and customize content.
- To send you newsletters, updates, and promotional materials (if opted in).
- To respond to inquiries, support requests, and provide customer service.
- To analyze trends and gather insights for website enhancements.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following circumstances:
- With Service Providers: Third-party vendors who assist in website hosting, analytics, email communication, and marketing.
- For Legal Compliance: When required by law, regulation, or legal process.
- To Protect Our Rights: If necessary to prevent fraud, security threats, or violations of our policies.
4. Data Security
We implement reasonable security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- The right to access, correct, or delete your personal data.
- The right to opt out of marketing communications.
- The right to restrict data processing under certain conditions.
- The right to request a copy of your data in a portable format.
To exercise these rights, contact us at info@dodwelltranscend.co.ke.
6. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our Website after changes indicates your acceptance of the revised policy.
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.